How Effective is Your Property’s Digital Signage? Three Tips to Improve Guest Experience

by Ashley Toney on November 16, 2016

Location, Interactive Content, and Relevant Information Make the Difference

3 Tips to Improve Guest Experience

Changes in signage positioning, location and content strengthen impact and value for hotel guests.

November 16, 2016

Hotel guests are familiar with digital signage. It can be found nearly everywhere. If you are an operator, you probably have at least one display in your lobby. Digital signage is a good way to provide property and regional information to guests; it can even be a profit center. But, do you wonder if it is doing its job? Here are three tips on how to improve your digital signage and add value to your property’s guest experience.

1. Placement is important – do guests see your message?
If you want your digital signage to be effective, whether it provides property information and promotions, regional events and maps, or wayfinding, put it in a high traffic area. Placing it near the front desk where guests will see it when they check-in is ideal. Likewise, near elevators where there is a captive audience or near a concierge station or information desk. Take a day to watch the lobby guest traffic flow. This will tell you the best place to display your content.

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Hampton Inn Des Moines Airport Provides Guests with InfoBoard Travel Convenience

by Ashley Toney on July 15, 2016

Guests Enjoy Access to Digital Signage Information on Area Attractions, Local Dining, Airline Flights and Current Traffic Status without Searching their Mobile

Hampton Inn Des Moines Airport InfoBoard

Guest interacts with InfoBoard at the Hampton Inn Des Moines Airport

July 14, 2016

“Our guests love the convenience and it saves our front desk staff time they would be answering guests’ questions,” said Terry Landers, general manager of the Hampton Inn Des Moines Airport in Iowa. The property recently installed a touch screen InfoBoard digital signage display from Flyte Systems®. InfoBoard is an economical solution for properties that want to offer a valuable amenity to guests and visitors unfamiliar with their area.

Hampton Inn Des Moines Airport recently completed a total renovation and upgraded all of its 120 rooms. Convenient to downtown and the airport, its 24-hour airport shuttle, complimentary breakfast, Wi-Fi and fitness center are ideal for business travelers and leisure guests. In addition to the new upgrades, guests can now find a wealth of travel information on its new InfoBoard. The large digital signage display lets guests search property amenities and services, dining options and things to do in Des Moines, and shows airline flights and gates, weather and local traffic.

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Mobile Message Manager Tops Flyte Systems® Digital Signage Lineup at HITEC

by Ashley Toney on June 16, 2016

Flyte Systems Expands Product Offering Beyond Hotel Flight Information to Include Hotel EventDisplay, InfoBoard, Meeting Room Signage and Building Directories

Mobile Message Manager

Mobile Message Manager allows authorized staff to send messages straight to their Flyte Systems displays

June 16, 2016

Flyte Systems tapped its parent company, Industrial Television Services (ITS), for an expanded product line of digital signage solutions for hospitality and related businesses. At HITEC in New Orleans, June 20 – 23, Flyte Systems will showcase a family of advanced display services that go beyond hotel flight information to smooth the travel experience. Topping Flyte Systems’ innovation list is the Mobile Message Manager, which lets authorized staff update digital signage guest messaging anywhere, anytime from any mobile device.

“Flyte Systems is coming to HITEC 2016 with a new lineup of digital signage services and systems,” said Vice President Scott Triphahn. “We deliver much more than airline information today. We drew on our parent company ITS to create display solutions that meet the information needs of virtually any hotel or related business.” The first innovation is Mobile Message Manager. This enables hotel operators to instantly change and create digital signage messaging remotely and in real time from a handheld device so meeting information, wayfinding, and events are always current. Managers can provide guests with the most up to date information without having to divert staff from guest facing duty. Applications include informing guests of last minute promotions and specials, shuttle schedules, welcome messages, and weather and travel related events to name a few.

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Hampton Inn and Suites DFW South Selects InfoBoard from Flyte Systems for Guest Service

by Ashley Toney on October 13, 2015

Interactive Touch-Screen Displays Local Attractions, Airline Flight Schedules, Wayfinding, and Property Amenities to Aid Guests and Free Front Desk Staff

InfoBoard at Hampton Inn and Suites DFW Airport South

InfoBoard’s interactive touch screen allows guests to instantly, independently retrieve information.

October 13, 2015

The new, 116-room Hampton Inn & Suites DFW Airport South managed by Whitestone Hospitality Management will install the InfoBoard interactive virtual concierge from Flyte Systems. InfoBoard reduces guest inquiries by providing local events and attraction information, property dining specials and amenities, as well as property wayfinding, and real-time flight information and boarding pass printing for Dallas/Fort Worth International airport. The comprehensive interactive display lets guests gather their own information, which allows property staff to concentrate on other visitor needs.

Flyte Systems is the leading provider of cost effective airport travel information displays and digital signage content for the hospitality, corporate training center, digital signage and convention center industries, as well as other related businesses. Flyte Systems is a division of Industrial Television Services (ITS), based in Chicago. ITS is a leading digital signage solutions company with more than 50 years of experience specializing in real-time information delivery. Click here to request information on Flyte Systems’ airport travel and guest information services.

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